How To Cancel Indigo Flight Ticket Online: A Complete Guide.

Introduction

When travel plans change unexpectedly, knowing how to cancel your flight ticket efficiently can save you time and money. IndiGo Airlines, one of India’s leading carriers, offers a straightforward online cancellation process. In this guide, we’ll walk you through How To Cancel Indigo Flight Ticket Online seamlessly.

1.What are the cancellation charges for IndiGo flights?

The cancellation charges for IndiGo flights depend on the type of ticket and the time of cancellation:

Remember to check the specific terms and conditions for your booking to ensure accurate information.How To Cancel Indigo Flight Ticket Online. 

2. Accessing the IndiGo Website or Mobile App

how to cancel indigo flight ticket online

Before you begin, make sure you have access to the internet. Follow these steps:

  • Website: Visit the IndiGo Airlines website using your preferred web browser.
  • Mobile App: Alternatively, open the IndiGo mobile app on your smartphone.

3. Selecting the Cancellation Option

Once you’re on the website or app, navigate to the “Manage booking” section. Look for the “Plan B” option, which includes cancellation services. Click on it to proceed.

4. Entering Booking Details
how to cancel indigo flight ticket online

You’ll need the following information:

  • PNR (Passenger Name Record): Retrieve your PNR from your booking confirmation email or ticket.
  • Email ID or Last Name: Enter either your registered email ID or the last name associated with the booking.

5. Confirming the Cancellation

how to cancel indigo flight ticket online

Review the details of your booking. Confirm the cancellation by clicking the appropriate button. Keep in mind that cancellation charges vary based on the fare type you booked (Lite Fare, Regular Fare, Flexi Plus Fare, or Return Fare).How To Cancel Indigo Flight Ticket Online.

6. Refund Process

how to cancel indigo flight ticket online
how to cancel indigo flight ticket online

IndiGo offers two refund options:

  • Credit Back to Original Payment Method: If you choose this option, the refund amount will be credited back to the same payment method you used during booking.
  • IndiGo Credit: Alternatively, you can opt for IndiGo credit, which can be used for future bookings.

The refund amount depends on when you cancel and the fare type. IndiGo’s cancellation policy provides specific details.

7. Frequently Asked Questions.

Can I cancel my ticket on the day of travel?

Yes, you can cancel your IndiGo flight ticket on the day of travel. However, keep in mind that doing so may incur higher cancellation charges. It’s advisable to cancel well in advance to avoid additional fees.

How to cancel IndiGo online order?

  1. Navigating the IndiGo Website:
    • First, visit the official IndiGo website. Log in to your account if you have one, or proceed as a guest if you checked out without creating an account.
  2. Locate Your Order:
    • Go to the “My Orders” or “Order History” section. Here, you’ll find a list of your recent orders. Locate the specific order you want to cancel.
  3. Cancellation Window:
    • IndiGo typically allows cancellations within a certain time frame after placing the order. Check the order details to see if you’re still within this window. If so, proceed to the next step.How To Cancel Indigo Flight Ticket Online.
  4. Cancellation Request:
    • Click on the order you wish to cancel. Look for an option like “Cancel Order” or “Request Cancellation.” Follow the prompts to initiate the cancellation process.
  5. Reason for Cancellation:
    • You might be asked to provide a reason for canceling. Common reasons include change of plans, incorrect order, or dissatisfaction with the product.
  6. Confirmation and Refund:
    • After submitting the cancellation request, you’ll receive a confirmation email or notification. IndiGo will process your refund according to their policies. Keep an eye on your email for updates. How To Cancel Indigo Flight Ticket Online.
  7. Refund Timeline:
    • Refunds can take some time to process. IndiGo usually refunds the amount to the original payment method. Check their website or contact customer support for specific timelines.
  8. Exceptions and Fees:
    • Be aware that certain items may not be eligible for cancellation or refund. For example, personalized or non-returnable products may have different rules.
  9. Contact Customer Support:
    • If you encounter any issues during the cancellation process, reach out to IndiGo’s customer service, India – 0124-6173838, 0124-4973838.
    • . They can guide you through the steps or address any concerns. 

Remember, canceling an order involves a few clicks, but understanding the nuances ensures a smoother experience. 

Does IndiGo allow free cancellation?

  1. 24-Hour Grace Period:
    • Did you know that IndiGo offers a 24-hour grace period for free cancellations? If you’ve booked your ticket at least 7 days in advance, you can make changes or cancel without any charges within the first 24 hours. It’s like a flight booking trial—no strings attached.
  2. 6E Flex: The Freedom Pass:
    • For ultimate flexibility, consider the “6E Flex” add-on. It’s like having a backstage pass to flight changes:
      • Free Rescheduling: Change your travel dates without breaking a sweat. Maybe you’ll decide to chase sunsets instead of sunrises!
      • Free Cancellation: Life happens, plans change. With 6E Flex, cancel your booking hassle-free. No drama, no fees.
  3. IndiGo’s Pandemic Promise:
    • During uncertain times, IndiGo stepped up. If you booked a ticket up to April 30, they stored the ticket price as credit on your booking reference (PNR). You can use this credit for alternative bookings until September 30. It’s like having a flight voucher in your pocket.

Remember, whether it’s a spontaneous change of heart or a global crisis, IndiGo has options to keep your travel dreams afloat.How To Cancel Indigo Flight Ticket Online.

Can I get 100% refund on flight cancellation?

While the dream of a full refund after canceling a flight might seem great, the reality is often more complex. Whether you get a 100% refund hinges on several factors, including:

  • Airline Policy: Each airline has its own cancellation policy, outlining the conditions for refunds and the fees involved.
  • Fare Type: The type of ticket you purchased significantly impacts your refund eligibility. Flexible fares generally offer more refund options than basic economy or budget fares.
  • Cancellation Timing: The closer you are to your departure date, the less likely you are to receive a full refund.
  • Reason for Cancellation: In some cases, airlines may offer full refunds due to unforeseen circumstances like flight cancellations or delays caused by the airline.

Understanding Your Refund Options

To maximize your chances of getting a full refund, familiarize yourself with the following:

  • 24-Hour Cancellation Grace Period: Many airlines offer a 24-hour grace period after booking, during which you can cancel your flight without penalty.
  • Flight Disruptions: If your flight is canceled or significantly delayed by the airline, you’re generally entitled to a full refund.
  • Travel Insurance: Consider purchasing travel insurance to protect your investment in case of unexpected cancellations.

Tips for Navigating Flight Cancellations

  • Read the Fine Print: Before booking, carefully review the airline’s cancellation policy.
  • Choose Flexible Fares: If your travel plans are uncertain, opt for a more flexible fare that allows for changes or cancellations without hefty fees.
  • Document Everything: Keep copies of your flight itinerary, confirmation emails, and any correspondence with the airline.
  • Contact the Airline Directly: If you’re eligible for a refund, contact the airline promptly to initiate the process.How To Cancel Indigo Flight Ticket Online.

Remember: Airline policies can change, so it’s essential to check the latest information before booking or canceling your flight.

How much money will be refunded on cancellation of a flight ticket?

The amount of money you’ll get back after canceling a flight ticket depends on several factors:

Key Factors Affecting Your Refund

  1. Airline Policy: Every airline has its own cancellation policy, outlining the conditions and fees associated with canceling a ticket.
    Some airlines are more lenient than others.
  2. Fare Type: The type of fare you purchased (economy, business, first class) significantly impacts your refund. Flexible fares generally offer more refund options, while budget fares often come with strict cancellation policies.
  3. Time of Cancellation: The closer you are to your departure date, the less likely you are to receive a full refund. Many airlines impose hefty cancellation fees for late cancellations.
  4. Reason for Cancellation: In some cases, airlines may offer full or partial refunds due to unforeseen circumstances like flight cancellations or delays caused by the airline.

Understanding Cancellation Fees

Cancellation fees vary widely between airlines and fare types. They typically cover:  

  • Administrative fees: A flat fee charged for processing the cancellation.
  • Fare difference: If you rebook your flight at a higher fare, you’ll usually have to pay the difference.

Tips for Maximizing Your Refund

  • Read the Fine Print: Understand your airline’s cancellation policy before booking.  
  • Consider Travel Insurance: While not cheap, travel insurance can protect you from unexpected cancellations and provide financial coverage.
  • Be Flexible: If possible, change your flight instead of canceling it. This often involves fewer fees.
  • Contact Your Airline Promptly: If your flight is canceled by the airline, contact them immediately to explore refund options.

Remember: Airline policies can change frequently. It’s always best to check the specific terms and conditions of your ticket for the most accurate information.How To Cancel Indigo Flight Ticket Online.

how to cancel indigo flight ticket online

What happens if you cancel a non-refundable flight?

Understanding Non-Refundable Flights

A non-refundable flight ticket means that, under normal circumstances, you won’t get your money back if you cancel.

It’s a bit like buying a final sale item at a clothing store – once you’ve purchased it, you can’t return it for a full refund.  

However, this doesn’t mean you’re completely out of luck if your plans change. There are some exceptions and things you can do:How To Cancel Indigo Flight Ticket Online.

Your Options:

  • Change Fees: Many airlines allow you to change your flight, but you’ll likely face a hefty change fee. This fee can sometimes be as much as the original ticket price, so it’s important to weigh your options carefully.  
  • Travel Vouchers: Some airlines offer travel vouchers instead of cash refunds. While this isn’t ideal, it can be better than losing the entire ticket price.  
  • Airline Waivers: In case of unexpected events like natural disasters, severe weather, or airline strikes, airlines often issue travel waivers. These waivers can provide more flexibility, including refunds or changes without fees.  
  • Credit Card Protections: Depending on your credit card, you might have travel insurance or purchase protection that can cover flight cancellations. Check your cardholder agreement for details.  

Tips for Avoiding Non-Refundable Tickets:

  • Consider the Risks: If your travel plans are uncertain, it might be worth paying extra for a refundable ticket.
  • Read the Fine Print: Understand the terms and conditions before booking.
  • Travel Insurance: Consider purchasing travel insurance to protect your investment.  

Remember: Airline policies can change, and exceptions may apply. Always contact your airline directly for the most accurate and up-to-date information.How To Cancel Indigo Flight Ticket Online.

How can I cancel my flight without a cancellation fee?

Understand Your Options

Before you panic and start calling the airline, it’s important to know your options. Here are some common strategies:

1. The 24-Hour Grace Period:

  • What is it? Most airlines in the U.S. offer a 24-hour grace period from the time of booking.This means you can cancel your flight without penalty within that time frame.  
  • How to use it: Book your flight and wait 24 hours before deciding if you want to keep it. If not, cancel away.

2. Flexible Fare Tickets:

  • What are they? Some airlines offer tickets with more flexible change or cancellation policies for an extra fee.
  • How to use them: If you anticipate potential changes to your travel plans, consider investing in a flexible fare.

3. Travel Insurance:

  • What does it do? Travel insurance can cover cancellation fees under certain circumstances, such as illness or unexpected events.  
  • How to use it: Purchase travel insurance when booking your flight and carefully review the policy for covered reasons.

4. Airline Loyalty Programs:

  • What are the benefits? Many airlines offer perks to frequent flyers, including fee waivers or flexible booking options.
  • How to use them: Enroll in your preferred airline’s loyalty program and check the benefits.

5. Credit Card Protections:

  • What do they offer? Some credit cards include travel insurance as a benefit, which can cover cancellation fees.  
  • How to use them: Review your credit card’s terms and conditions to see if it offers travel insurance.  

Additional Tips:

  • Read the Fine Print: Always carefully review the terms and conditions of your flight booking before making a decision.
  • Be Prepared: If you need to cancel, have all necessary documentation ready, such as your booking confirmation and identification.
  • Contact the Airline Directly: If you encounter issues, it’s best to contact the airline directly for assistance.How To Cancel Indigo Flight Ticket Online.

Remember: While these options can increase your chances of avoiding cancellation fees, it’s not guaranteed. Airlines have their own rules and regulations, so it’s essential to do your research and plan accordingly.

How many hours before a flight ticket can be cancelled?

While there’s a general rule of thumb, the specific timeframe for canceling a flight ticket without hefty fees varies significantly based on several factors:How To Cancel Indigo Flight Ticket Online.

Key Factors Affecting Cancellation Policies

  • Airline: Different airlines have their own cancellation policies. Some are more lenient than others.  
  • Ticket Type: The type of ticket you purchased (economy, business, first class) often determines the cancellation rules. Flexible tickets usually offer more leeway.  
  • Booking Timeframe: Some airlines have specific rules for tickets booked within a certain timeframe (e.g., 24 hours).  
  • Fare Rules: The fare rules associated with your ticket will outline specific cancellation terms.

The 24-Hour Grace Period

A glimmer of hope for spontaneous plans! Most major airlines offer a 24-hour grace period after booking. This means you can usually cancel your flight without penalty within 24 hours of purchase.  

Beyond the 24 Hours

Once the 24-hour window closes, cancellation fees typically kick in. These fees can range from a nominal amount to the full ticket price, depending on the factors mentioned above.

To avoid surprises:

  • Read the Fine Print: Familiarize yourself with the cancellation policy when booking your ticket.  
  • Consider Travel Insurance: While not a guaranteed solution, travel insurance can offer some protection against unexpected cancellations.
  • Check Airline Websites: Airlines often have detailed information about cancellation policies on their websites.

Remember: Flexibility is key when it comes to travel plans. Consider purchasing a refundable or flexible ticket if you anticipate potential changes.

how to cancel indigo flight ticket online

Can we cancel a ticket after a web check-in in IndiGo?

While it’s generally advisable to complete web check-in before heading to the airport, unexpected circumstances might arise. So, can you hit that cancel button after you’ve checked in online? Let’s break it down.How To Cancel Indigo Flight Ticket Online.

IndiGo’s Flexibility Policy

IndiGo, known for its budget-friendly fares, also offers some flexibility when it comes to ticket modifications.

However, the rules change based on a few factors:  

  • Booking Timeframe: If you booked your ticket at least 7 days in advance and cancel within 24 hours of booking, you can usually make changes or cancellations without a fee.  
  • Flight Type: Domestic and international flights have different cancellation policies.  
  • Time Before Departure: The closer you are to departure, the higher the chances of incurring cancellation fees.

The Impact of Web Check-In

Web check-in essentially confirms your seat on the flight. While it doesn’t completely restrict your ability to cancel, it does narrow down the window of opportunity. Once you’ve checked in, you’re more likely to face cancellation fees.

What to Do If You Need to Cancel

If you’re faced with an unexpected situation after checking in, your best bet is to:

  1. Contact IndiGo Immediately: Their customer service can guide you through the cancellation process and inform you of any associated charges.
  2. Understand the Fees: Be prepared for potential cancellation fees. These can vary depending on the factors mentioned above.
  3. Check for Alternative Options: If cancellation isn’t feasible, explore options like rescheduling or changing your flight.

Remember: Airline policies can change, so it’s always a good idea to check IndiGo’s official website or contact their customer service for the most up-to-date information.

How to change flight date for free?

Changing flight dates can often feel like a financial gamble, but it doesn’t have to be. Let’s dive into the world of free flight date changes.

The 24-Hour Magic Window

  • Your golden ticket: Most airlines offer a 24-hour grace period after booking when you can change or cancel your flight without penalties.
  • Act fast: This window is your best friend for those sudden change of plans.
  • How to do it: Check your airline’s website or app for the specific process.

Flexible Fare Frenzy

  • Invest in flexibility: Certain fare types, often labeled as “flexible” or “premium,” allow date changes without fees.  
  • Weigh the pros and cons: While these fares might be pricier upfront, they offer peace of mind.
  • Check the fine print: Understand the exact terms and conditions for changes.

Airline Loyalty Programs: Your Secret Weapon

  • Rewards for loyalty: Many frequent flyer programs offer perks like free flight changes.
  • Tier benefits: Higher tiers often come with more flexibility.
  • Accumulate points: The more you fly, the better your chances of enjoying this perk.

Unexpected Blessings: Weather and Airline Issues

  • Nature’s favor: If your flight is canceled or significantly delayed due to weather or airline issues, you might be eligible for free changes.
  • Know your rights: Understand the airline’s policies regarding these situations.

Tips for Smooth Sailing

  • Be prepared: Have your itinerary, passport, and credit card handy when making changes.
  • Check for price differences: While the change might be free, fare differences could apply.
  • Consider alternative airports: Sometimes, flying into a nearby airport can save you money.  
  • Stay calm: Flight changes can be stressful, but remember to breathe and take your time.

Remember: Airline policies can change frequently. Always verify the information with your specific airline before making any plans.

Does rescheduling a flight cost money in Indigo?

While Indigo offers some flexibility when it comes to rescheduling flights, there are certain factors that determine whether or not you’ll incur a fee. Let’s break it down:

When You Can Reschedule for Free

  • Within 24 hours of booking: If you’ve booked your flight at least 7 days before departure, you can make changes or cancel your ticket without any charges within 24 hours of booking.
    This is a great perk if your plans change unexpectedly.  
  • Fare type: Some fare types might offer more flexibility than others. For instance, there might be fare options that allow you to make changes without incurring a fee.How To Cancel Indigo Flight Ticket Online.  

When You Might Be Charged a Fee

  • Rescheduling after 24 hours: If you need to reschedule your flight after the 24-hour grace period, you’ll likely be charged a fee.
  • Fare difference: Even if you avoid the rescheduling fee, you might end up paying a fare difference if the new flight is more expensive than the original one.
  • Rescheduling through call center: If you choose to reschedule your flight through Indigo’s call center, an additional fee per person per sector might apply.  

Key Factors Affecting the Rescheduling Fee

  • Time of change: The closer you are to your departure date, the higher the chances of a fee.
  • Fare type: As mentioned earlier, different fare types have different rules.
  • Day of the week: Rescheduling on peak travel days might be more expensive.
  • Availability: If there are limited seats available on your desired flight, you might face higher charges.

How to Check the Rescheduling Fee

The best way to determine the exact fee for your specific situation is to visit the Indigo website or use their mobile app. They have a dedicated tool that allows you to check the fare difference and any potential change fees before confirming the changes.

Remember: It’s always a good idea to read the terms and conditions of your ticket carefully to understand the specific rules and charges that apply to your booking.

how to cancel indigo flight ticket online

Conclusion

In summary, canceling an IndiGo flight ticket online involves accessing the website or app, selecting the cancellation option, entering your booking details, confirming the cancellation, and choosing your preferred refund method. Always check the applicable cancellation charges.

Remember that timely cancellations can help you avoid unnecessary fees. Safe travels.

Leave a Comment